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Privacy Policy

Effective Date: September 27, 2026 Blue Pointe Pools & Spas LLC, doing business as Bluepointe Pools and Spas (“Bluepointe,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit bluepointepoolsandspas.com (the “Website”), request a quote, or communicate with us by phone, email, or text message. By using our Website or providing your information, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us. When you request a free quote, fill out a contact form, call us, or message us, we may collect:
  • Name
  • Phone number (including mobile number)
  • Email address
  • Property address
  • Project details, such as pool design preferences, property survey, budget, and financing interest
  • Any other information you choose to share with us
Information collected automatically. When you visit our Website, we may collect limited technical information, such as your IP address, browser type, device information, pages visited, and referring website, through cookies and similar technologies.

2. How We Use Your Information

We use your information to:
  • Respond to your inquiries and quote requests
  • Schedule consultations, site visits, and design reviews
  • Prepare proposals, 3D pool designs, and contracts
  • Provide updates on permits, construction progress, and project milestones
  • Provide customer support and after-construction service
  • Send promotional offers, only where you have given consent to receive them
  • Improve our Website, services, and advertising
  • Comply with legal obligations

3. SMS / Text Messaging Program

Program description. By providing your mobile number and checking the SMS consent box on our forms, you agree to receive text messages from Bluepointe Pools and Spas at the number provided. Types of messages. Messages may include responses to your quote request, consultation and appointment scheduling, appointment reminders, project and permit status updates, customer care communications, and, if you have separately opted in to marketing messages, occasional promotional offers. Message frequency. Message frequency varies based on your inquiry and project status. Message and data rates. Message and data rates may apply. Please check with your mobile carrier for details about your plan. Opt out. You may opt out at any time by replying STOP to any message. You will receive one final confirmation message, and no further messages will be sent unless you opt in again. You may also opt out by contacting us using the information below. Help. Reply HELP to any message for assistance, or contact us at (786) 391-8798 or [EMAIL]. Consent is not a condition of purchase. You are not required to agree to receive text messages to request a quote or buy our services. Carriers. Mobile carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers only when needed to support our services, such as customer service, scheduling, and communications platforms. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share other information only in these limited situations:
  • Service providers that help us run our business, such as website hosting, CRM, and communication tools, who are required to keep your information confidential and use it only to provide services to us
  • Financing partners, only when you ask us to connect you with a financing option
  • Legal requirements, when required by law, subpoena, or to protect our rights, property, or safety
  • Business transfers, in connection with a merger, acquisition, or sale of business assets

5. Cookies, Analytics, and Advertising

Our Website may use cookies and similar technologies, including tools from Google and Meta, to understand how visitors use the Website and to measure and improve our advertising. You can disable cookies in your browser settings, though some features of the Website may not work properly as a result.

6. Data Retention

We keep your personal information only as long as needed for the purposes described in this policy, including to complete your project, provide warranty and customer support, and meet legal, tax, and accounting requirements.

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

You may contact us at any time to:
  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your information, subject to legal and contractual obligations
  • Opt out of text messages (reply STOP) or marketing emails (use the unsubscribe link)

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

Blue Pointe Pools & Spas LLC 12177 SW 132nd Ct, Miami, FL 33186 Email: bluepointe@bluepointepoolsandspas.com Website: bluepointepoolsandspas.com